Terms & Conditions

Welcome to Aurene. These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or placing an order through our website, you agree to comply with these terms.

Terms & Conditions - the basics

This website is operated by Aurene LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Aurene. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

We reserve the right to update or change these terms at any time, and it is your responsibility to review them periodically.

1. General Information

We reserve the right to update or change these terms at any time, and it is your responsibility to review them periodically.

2. Products and Services

We strive to display our products as accurately as possible. However, variations in color, size, or texture may occur due to lighting or screen settings. We do our best to ensure that all product details, pricing, and availability are accurate, but errors may occasionally occur.

Aurene reserves the right to modify, limit, or discontinue any product at any time without notice.

3. Pricing and Payment

All prices are listed in USD. We accept secure payments through trusted third-party processors such as PayPal, Square, and Wix Payments.
You agree to provide accurate billing and shipping information. If a payment is declined or unauthorized, we reserve the right to cancel your order.

4. Shipping and Delivery

Orders are processed within 2–5 business days unless otherwise stated. Shipping times may vary based on your location and carrier delays. Once shipped, Aurene is not responsible for postal delays, incorrect addresses, or lost packages but will assist in resolving any issues when possible.

For detailed shipping information, please refer to our [Shipping Policy].

5. Returns, Refunds & Exchanges

Due to the nature of our handmade products, all sales are final. However, if an item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We will offer a replacement or store credit when applicable.

6. Intellectual Property

All content on this website—including text, logos, designs, photos, and graphics—is the intellectual property of Aurene LLC. You may not copy, reproduce, or use our materials for commercial purposes without written permission.

7. Limitation of Liability

Aurene LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We make no guarantees regarding product performance or suitability for specific personal needs.

8. Privacy and Data Protection

Your personal information is collected and processed in accordance with our [Privacy Policy]. By using our site, you consent to such processing and warrant that all data provided is accurate.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Wisconsin. Any disputes shall be resolved within the appropriate state or federal courts.

10. Contact Information

For any questions about these Terms & Conditions, please contact us at:

📧 supportteam@aureneco.net

Aurene’s Terms & Conditions cover the following key areas:

Eligibility: Who is allowed to use our website and make purchases.
Payment Methods: Accepted forms of payment and related policies.
Changes to Offerings: Our right to modify, update, or discontinue any product or service at any time.
Warranties: Information about our commitment to product quality and what is (and isn’t) covered.
Intellectual Property: Protection of Aurene’s logos, images, product designs, and written content.
Account Suspension or Termination: Our right to suspend or cancel user access in cases of misuse or fraud.
Governing Law: The legal framework that governs these terms and any related disputes.